HouseCalls brings yearly check-in care to your home.
HouseCalls is a great way to enhance a regular health care routine. And there’s no additional cost. It’s included in qualifying health plans.
See how HouseCalls can promote ongoing good health
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HouseCalls is our way of looking out for a person’s health and wellness through a yearly in-home visit.
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Here’s what it’s all about.
Once a year, a licensed health care practitioner makes an in-home visit to spend up to an hour conducting a health and wellness exam.
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It's designed to be easy, convenient, and informative.
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Get a head-to-toe exam, select health screenings and plenty of time to talk about health goals.
At the end of the visit, we’ll provide a personalized checklist of topics to discuss with your regular doctor. A summary of the HouseCalls visit can also be mailed to you and your regular doctor.
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A HouseCalls visit takes place in the comfort of your home, or by video if preferred. It’s a great way to stay on top of your health between regular doctor visits.
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So, invite us in for a visit today.
A HouseCalls visit includes:
- Up to an hour of 1-on-1 time with a licensed health care practitioner
- A physical exam and select health screenings
- A review of any medications and supplements
- Plenty of time to ask questions and get advice
Meet the friendly HouseCalls medical staff
Just like the professionals in a doctor’s office, our licensed health care practitioners may be nurse practitioners, physician assistants or physicians. They’re state licensed and maintain national certification as well.
We perform background checks on these professionals to provide additional peace of mind for our members. Loved ones, caregivers or friends are welcome to be present during the visit — it’s up to you.
What to expect with a HouseCalls visit
Getting ready
Before the visit, you’ll receive a reminder with notes for how to get ready for the visit. Also, the day before the appointment, the health care practitioner may call you to introduce themselves and answer any questions you have about the visit.
Tips to prepare for the visit
- Wear shoes that can be easily removed
- Make a list of any upcoming primary care provider or specialist appointments
- Make sure all medications are in their original bottles and are ready to review
- Make a list of questions or concerns to discuss during the visit
During the HouseCalls visit
You’ll have up to an hour with the health care practitioner for a physical, health screenings and more. A HouseCalls visit can be completed while sitting at the kitchen table or in the living room, and you can use the time to ask whatever health-related questions you may have. The visit is driven by you and your needs, so screenings and conversation topics can vary.
After the appointment
At the end of the visit, you’ll receive a personalized checklist of items to talk about with your primary care provider (PCP). We’ll also send a summary of the visit to both you and your PCP.
The licensed health care practitioner may also provide you with educational materials on health topics discussed during the visit.
Topics such as:
- Chronic conditions and illnesses (Prediabetes and diabetes, chronic obstructive pulmonary disease (COPD), heart disease and heart failure, osteoporosis and pain management)
- Healthy lifestyle (Physical activity, eating healthy, weigt loss and quitting smoking)
- Mental health (Anxiety, depression and mental wellbeing)
- Managing your health (Managing medications, cholesterol, high blood pressure or hypertension, preventing stroke and heart attack)
- Preventive care (Recommended vaccines and screenings, and blood sugar control)
Schedule today
Whether new to HouseCalls or returning for a yearly HouseCalls checkup, it's easy to schedule a visit.
Call 1-866-799-5895, TTY 711
Monday to Friday, 8 a.m. – 8:30 p.m. ET, 5 a.m. – 5:30 p.m. PT
or click here to schedule online.
HouseCalls may not be available with all plans or in all areas. To check if HouseCalls is available to you, or to schedule a HouseCalls visit, call 1-866-799-5895, TTY 711, Monday to Friday, 8 a.m. – 8:30 p.m. ET, 5 a.m. – 5:30 p.m. PT. This is not intended to imply the recipient has a specific condition or disease. HouseCalls does not take the place of regular visits to a primary care provider.
A member must complete a HouseCalls visit within the 2024 calendar year to be eligible for the $15 reward. Please allow 1 week after the completion of your HouseCalls visit for the reward to be loaded to your UCard. The reward can only be used by members of UnitedHealthcare Medicare Advantage plans on approved items at participating retailers, including nationwide chains and neighborhood stores. Rewards are not redeemable for cash except as required by law and cannot be used to purchase Medicare covered goods or services, including medical or prescription drug out-of-pocket costs, or alcohol, tobacco or firearms. No ATM access. Other restrictions and fees may apply. Reward offerings may vary by plan and are not available in all plans. By using the reward funds on your UCard, you agree to the Terms and Conditions for Rewards Funds Accessible with S3 Cards, which are available at ucard.uhc.com. To request a hard copy of the Terms and Conditions, or if you have questions about your UCard, want to check your balance or obtain fee information visit the UCard Hub on your plan website or call the number on your UCard.